|Story of my life|
|"Yes, I screwed you over" he laughs|
For example, payphones here don't give change. You used a 2 euro coin to make a twenty cent phone call? Too bad for you. Telefónica just robbed you.
|A machine designed for theft|
So what has Telefónica done to me? When they installed phone lines in my plaza, they made a finite number individual lines available, which is less then the number of apartments and businesses trying to get access. Meaning that when we try to contract ADSL internet, which runs off of a phone line, Telefónica says "Sorry, no more phone lines for you." Our landlord told us that there was an operating phone line in the apartment, but when the last tenant left someone else quickly grabbed the available line.
I might be a technology-addicted Generation Y baby, but in the 21st century I find it completely ridiculous that in a metropolitan area, I can't get a phone line.
The root of the problem: Telefónica is a private company, that does what le de la gana, as they say here. If they don't feel like installing more phone lines, they don't have to. The fact that a for-profit organization chooses not to provide service to a potential customer is beyond me.
The less-than-desirable solution we've found, which we knew of all along but were trying to avoid, is Instanet, an internet service that operates without a phone line. It's overpriced and offers a fraction of the speed we wanted (30€/month + 60€ to start for an average of 1-3 Mbps). But with our only other option being moving to a new place, breaking our contract, and losing a month of rent in the deposit, I'll take it.
I Skyped with my family this weekend for the first time in ages, and that's all that really matters now. Now I can do important things like pick out the wrapping paper for my Christmas presents from my mom's selection, and watch the cat attack the Christmas tree in my parents' house.